Privacy Policy

Privacy Policy

Welcome to Toronto Shine Carpet Cleaning.

Your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or use our cleaning services.

Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request a quote, or book a service, we may collect:

  • Full Name
  • Phone Number
  • Email Address
  • Home or Business
  • Address
  • Service Details
  • Payment Information

Non-Personal Information

We may also collect:

  • Browser Type
  • Device Information
  • IP Address
  • Website Usage Data
  • Cookies & Analytics Data<

How We Use Your Information

We use your information to:

  • Provide carpet cleaning and related services
  • Respond to inquiries and customer support requests
  • Schedule appointments
  • Improve website performance and customer experience
  • Send service updates or promotional offers
  • Process payments securely
  • Prevent fraud and unauthorized activities

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Understand website traffic
  • Remember user preferences
  • Improve website functionality
  • Analyze visitor behavior

You can disable cookies through your browser settings at any time.

Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share limited information with:

  • Payment processors
  • Website hosting providers
  • Marketing or analytics tools
  • Government authorities when legally required

All third-party providers are expected to keep your information secure and confidential.

Data Security

We implement appropriate security measures to protect your information against:

  • Unauthorized access
  • Data misuse
  • Alteration
  • Disclosure
  • Loss or destruction

However, no online transmission or storage system can be guaranteed 100% secure.

Third-Party Links

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites.

We encourage users to review their privacy policies separately.

Your Rights

Depending on your local privacy laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your information
  • Withdraw consent for marketing communications

To request any privacy-related action, please contact us directly.

Children's Privacy

Our services are not directed toward children under 13 years of age.

We do not knowingly collect personal information from children.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business operations.

Updated versions will be posted on this page with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact: Toronto Shine Carpet Cleaning